Politique de remboursement

We understand that sometimes you may need to return an item. At CottagecoreClothes.com, we will gladly accept your returns within 15 days of purchase, provided that the item is in its original condition and packaging.

How to Return Your Item

  1. Send us an email at hi@cottagecoreclothes.com to initiate the return process.
  2. Ensure that the item is unused, in the same condition as received, and in its original packaging.
  3. Provide a receipt or proof of purchase for our records.

Non-Returnable Items

  • Intimate and sanitary goods
  • Intimates and hats (final sale)
  • Gift cards
  • Certain health and personal care items

Partial Refunds In some cases, we may only grant partial refunds for items that are not in their original condition, damaged, or missing parts due to reasons not attributed to our error, or items returned more than 30 days after delivery.

Refunds Once we receive and inspect your returned item, we will notify you via email whether your refund has been approved or rejected. If approved, your refund will be processed and credited to your original payment method within a certain number of days.

Late or Missing Refunds If you haven't received your refund, please:

  1. Double-check your bank account.
  2. Contact your credit card company, as it may take time for the refund to be officially posted.
  3. Contact your bank, as there may be processing time before the refund is posted.
  4. If you've done all of the above and still haven't received your refund, contact us at hi@cottagecoreclothes.com.

Sale Items Unfortunately, sale items are not eligible for refunds.

Gifts If the item was marked as a gift during purchase and shipped directly to you, you will receive a gift credit for the value of the return. If the item was not marked as a gift or the gift giver had the order shipped to themselves, the refund will be issued to the gift giver.

Shipping Costs You are responsible for the shipping costs of returning your item. Shipping costs are non-refundable, and if a refund is issued, the cost of return shipping will be deducted from the refund.

Shipping Time and Tracking Shipping times for exchanged products may vary depending on your location. For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.

Effectuez une recherche